Refund policy
Return & Refund Policy
Last Updated: [Date]
At ReedProtein, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
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The item must be in its original packaging.
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The item must be unused and in the same condition that you received it.
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Proof of purchase or order confirmation may be required.
Free Return Shipping
We provide free return shipping for all eligible returns within the 30-day return period.
To initiate a return, please contact our support team at [Support Email] with your order number and reason for return. We will provide instructions for returning your item.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment. Depending on your payment provider, it may take several business days for the refund to appear in your account.
No Restocking Fees
We do not charge any restocking fees for returned items.
The amount refunded will be the full purchase price of the returned product, subject to the conditions outlined in this policy.
No Final Sale Items
All products sold through ReedProtein are eligible for return under this policy, provided they meet the return requirements stated above.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: [Support Email]
Business Hours: [Business Hours]
Thank you for choosing ReedProtein.